The #1 Review Management Platform for Hotels & Short-Term Rentals

The #1 Review Management Platform for Hotels & Short-Term Rentals

Turn Guest Feedback into
5-Star Stays

Everything You Need, in One Place

Increase bookings and build guest trust with Reviewshake, a review management platform for hotels, resorts, and short-term rentals to collect, manage, and respond to guest reviews easily.

Monitoring, Smart Automation, and Scalable Growth, All in One Platform.

Try free for 14 days

🗓️ 14-day risk free trial 🚫 No credit card required

The Challenge:

In hospitality, every review counts. Guests make booking decisions based on reputation — and one poor review or lack of recent feedback can instantly impact occupancy rates.

Common struggles hotel and rental owners face:


  • Getting guests to leave reviews consistently after their stay

  • Increasing review volume and recency after checkout

  • Managing feedback across Booking.com, Airbnb, Google, and TripAdvisor through effective hotel review monitoring

  • Responding quickly to negative reviews to protect ratings using reliable hotel review management software

  • Standardizing replies across front desk staff and property managers with structured hotel review management

  • Tracking performance across multiple properties or locations using hotel reputation management software


Common struggles hotel and rental owners face:


  • Getting guests to leave reviews consistently after their stay

  • Increasing review volume and recency after checkout

  • Managing feedback across Booking.com, Airbnb, Google, and TripAdvisor through effective hotel review monitoring

  • Responding quickly to negative reviews to protect ratings using reliable hotel review management software

  • Standardizing replies across front desk staff and property managers with structured hotel review management

  • Tracking performance across multiple properties or locations using hotel reputation management software


How Reviewshake Helps Hotels & Short-Term Rentals

Automate Guest Review Requests

Send branded email or SMS invitations post-stay and follow up automatically to maximize response rates — all without manual effort.

Automate Guest Review Requests

Send branded email or SMS invitations post-stay and follow up automatically to maximize response rates — all without manual effort.

Manage Every Review in One Dashboard

Track, filter, and respond to reviews across 100+ platforms including Google, Airbnb, TripAdvisor, Booking.com, and Expedia — from a single place.

Manage Every Review in One Dashboard

Track, filter, and respond to reviews across 100+ platforms including Google, Airbnb, TripAdvisor, Booking.com, and Expedia — from a single place.

Boost Bookings with Positive Social Proof

Showcase your best guest reviews on your website and social media to build credibility and influence future travelers.

Boost Bookings with Positive Social Proof

Showcase your best guest reviews on your website and social media to build credibility and influence future travelers.

Protect Your Reputation with AI-Assisted Responses

Respond to reviews faster and more professionally using AI-powered suggestions that match your tone and brand voice.

Protect Your Reputation with AI-Assisted Responses

Respond to reviews faster and more professionally using AI-powered suggestions that match your tone and brand voice.

Benchmark & Compare Across Locations

Get visibility into top-performing properties, staff, or locations, and identify where improvements can drive higher satisfaction and occupancy.

Benchmark & Compare Across Locations

Get visibility into top-performing properties, staff, or locations, and identify where improvements can drive higher satisfaction and occupancy.

Showcase

Guest Stories with Video Reviews

Collect authentic video testimonials from happy guests and feature them on your website, booking pages, and marketing campaigns. Video reviews give future travelers a genuine look at the guest experience, supporting stronger hotel reputation management and helping build trust before they choose where to stay.

Collect authentic video testimonials from happy guests and feature them on your website, booking pages, and marketing campaigns. Video reviews give future travelers a genuine look at the guest experience, supporting stronger hotel reputation management and helping build trust before they choose where to stay.

Collect authentic video testimonials from happy guests and feature them on your website, booking pages, and marketing campaigns. Video reviews give future travelers a genuine look at the guest experience, supporting stronger hotel reputation management and helping build trust before they choose where to stay.

Embed video reviews on your website, social media, and property listings to strengthen your reputation and encourage more travelers to book with confidence using reliable hotel feedback software.

“Reviewshake made it easy to collect hundreds of guest reviews across Google and Airbnb. Our response rate tripled — and bookings went up within weeks.”

Joe Spivey, Owner LaLa Park

Can hospitality providers and hotels ask guests for reviews?

Yes. Hotels and short-term rentals can request reviews from guests after their stay, as long as the request follows the policies of review platforms such as Google, TripAdvisor, Airbnb, and Booking.com. The request should be respectful and should not offer incentives in exchange for positive feedback.

Which review platforms does Reviewshake support for hospitality and hotels?

You can collect and manage reviews from 100+ platforms, including Google, Facebook, Airbnb, Hotels.com, Priceline, VRBO, Expedia, and Tripadvisor.

Can I manage multiple properties or locations?

Yes. Reviewshake lets you manage all your locations, or properties in one dashboard — with granular permissions and benchmarking.

Grow Your Bookings with a Trusted Reputation

Try Reviewshake Free

🗓️ 14-day risk free trial 🚫 No credit card required