Review management software
Reviewshake collects reviews from Google, Facebook and 100+ other sites into one place, drafts replies with AI, tells you what customers keep mentioning, and does it for every location or client you manage.
14 days free · No credit card · Connect your first profile in minutes
Google Business Profile, Facebook, Tripadvisor, G2, Capterra, Zillow, Healthgrades, Avvo, BBB, Booking.com and many more.
New reviews are imported on a schedule that depends on the source. History is imported when you connect a profile.
Replies post directly to Google and Facebook. For other sites, copy the draft and post it on the site.
Per-location inboxes, roll-up reporting, and client accounts for agencies, all under one login.
Monitor
Connect a profile and Reviewshake imports its history, then checks for new reviews every 12 to 24 hours. Negative reviews are flagged so nothing sits unanswered.
Respond
Reviewshake writes a reply in your tone for every new review. Edit it or post as is. For Google Business Profile and Facebook the reply goes straight to the site.
Understand
Sentiment analysis scores every review and pulls out the keywords. AI summaries tell you what changed this month without reading every review. Track competitors next to your own rating on the Ultimate plan.
Sources
Direct replies are supported on Google Business Profile and Facebook. Other sites are monitored and AI-drafted; you post the reply on the site.
For agencies and resellers
Clients log in on your domain, get your emails and see your branding on dashboards, widgets and reports.
Switch between clients and locations without logging out. Give client staff their own seats and permissions.
Scheduled branded reports show new reviews, rating trend, response rate and sentiment per client.
Questions
Software that collects your customer reviews from many sites into one place so you can monitor them, reply to them and learn from them, instead of logging into each site separately.
Every 12 to 24 hours depending on the source. When you first connect a profile, its existing reviews are imported too.
Yes on Google Business Profile and Facebook, which are connected through their official APIs. On other sites Reviewshake drafts the reply and you post it there.
Yes. Add locations to any plan, or use the Agency plan for separate client accounts, each with its own locations, users and branded reports.
Yes. Email and SMS review requests with reminders, a review funnel that routes unhappy customers to a private form, widgets for your site and social sharing are all part of the platform. See Review generation.
Connect a Google Business Profile and see its reviews in one place today. Add clients under your own brand whenever you are ready.
14 days free · No credit card required