“We started using Reviewshake around 3 years ago to replace our old provider, Grade US. We wanted a solution that was more cost-effective with all the same features. Reviewshake gave us this and more.”
Eric DFounder & CEO, Small Business
1000+ COMPANIES TRUST REVIEWSHAKE
Reviewshake vs Podium
Let’s see how Reviewshake compares to Podium.
Podium is a review generation and management platform that requests reviews from your customers through SMS. Both platforms offer strong features. However, from my testing, they have different focuses. Podium focuses on customer communication, whereas Reviewshake is focused on being a comprehensive reputation management platform.
Podium is ideal for local businesses with 1 to 15 locations. However, Reviewshake has a cater-to-all approach with different plans to suit any size business or agency.
First, let’s look at pricing plans for Reviewshake and Podium. The pricing structure for each platform is quite different since they offer different features that target different users. Podium targets local businesses, and its plans start from $249 per month.
Reviewshake targets a range of businesses. It offers plans suitable for small businesses, enterprises, and agencies. Plans with Reviewshake start from as little as $31 per month.
Podium is a comprehensive CRM that focuses on growth, communication, and payments.
In terms of growth, Podium offers a simple review generation through SMS. It sends customers a text to request a review. It also offers website chat and a payment solution to make the customer experience seamless.
Podium also offers an inbox to ease communication with clients where you can manage your customer messages all in one place. It also offers video chat so you can communicate with your customers face-to-face.
Podium also offers a solution to easily collect payments from customers. You can text your customer when you’re ready to collect their payment and send them their receipt once paid.
Reviewshake focuses more on review management. So if you’re looking for a platform that automatically manages, generates, analyzes, and markets reviews all in one place, Reviewshake is the perfect platform for you.
Reviewshake manages reviews from 85+ websites. Plus, its white-label feature allows you to resell its software to your clients.
It also segments your positive and negative reviews so you can pinpoint the area you need to improve on. With Reviewshake, you can also reply to reviews on Google and Facebook directly from the platform, so it’s easy to manage your reviews in one space.
Like Podium, Reviewshake also has a two-way SMS inbox that lets you easily communicate directly with customers.
Reviewshake offers a simple solution to generate text and video reviews. It automatically reminds customers who haven’t left a review yet, so you don’t need to manually text your customers to remind them.
Reviewshake’s analytical features are a step above the rest. Reviewshake creates reports that look at your business locations or competitors side-by-side. This way, you can easily view where you’re lacking in certain locations or compare to your competitors so you can focus your energy where you really need to.
With Reviewshake, you can share your best reviews automatically to your social media to help you gain new leads. Plus, you can showcase your reviews on your website landing page to immediately build trust with your customers.
Podium doesn’t offer the same level of marketing features. While it does offer text marketing campaigns, you cannot market to new leads through social media without manually sharing your reviews.
In terms of review generation and management, Reviewshake surpasses Podium in a few ways. It allows you to generate text and video reviews and you can easily manage your reviews by viewing positive and negative reviews separately. Reviewshake also markets your reviews automatically and creates detailed reports.
Reviewshake reduces your workload by managing your reviews for you.
- In-depth tutorials to help you understand features
- Can generate text and video reviews
- Monitors, markets, and analyzes customer
- Affordable plans
- A lot of tools that require learning for beginners in reputation management
In-depth tutorials to help you understand features
A lot of tools that require learning for beginners in reputation management
Can generate text and video reviews
Monitors, markets, and analyzes customer
- Comprehensive CRM platform
- Easy to communicate with customers
- Few marketing and analytical tools
- Expensive plans
Comprehensive CRM platform
Few marketing and analytical tools
Easy to communicate with customers
More features, less price
Plans starting from
Plans starting from
Reviewshake vs. Podium
Segment positive and negative feedback to pre-empt negative reviews
Multiple spaces in one account
Drip campaigns to automatically remind customers who haven't left a review
User accounts for staff access
Ability to respond to reviews for Google and Facebook
100% white label platform to sell to clients
White label dashboard with your own brand and custom domain
Inbox to let you communicate with customers via two-way SMS
Fully fledged API for programmatic management
Get notifications for new reviews
Customer complaint tracking
Generates reviews from 85+ websites
Filter customers to re-engage those likely to return
Personalized sender email address and templates
Provide access to simple forms for customer opt-in
Customer timeline to give you an overview of events for each customer
Measure performance throughout the funnel with tracking
Create default campaigns to scale easily
Show star ratings in Google search results
Show off your latest reviews to your website
Add a review generation snippet to your email signature
Automatically share positive reviews to social media
Enable SEO-friendly rich-snippet to show stars in search results
Advanced reporting across 85+ review sites
Compare side-by-side to competitors
Create aggregate and per-location reports for large businesses
Track star ratings, review count, invitations and sentiment over time
Send scheduled white label performance reports to clients
Analyze reviewer clicks, click-throughs and conversions through the review funnel
Learn about pricing and what's included
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