“We started using Reviewshake around 3 years ago to replace our old provider, Grade US. We wanted a solution that was more cost-effective with all the same features. Reviewshake gave us this and more.”
Eric DFounder & CEO, Small Business
1000+ COMPANIES TRUST REVIEWSHAKE
Reviewshake vs Birdeye
Let’s see how Reviewshake compares to Birdeye.
Birdeye is a huge name in the reputation management space, and for good reasons. It offers a simple solution to get and manage your customer reviews. But how does it stack up against Reviewshake?
Both platforms are pretty much neck-in-neck for managing, analyzing, and marketing reviews. However, the main differences are the prices of services and the kind of reviews they can generate. Birdeye doesn’t provide pricing information openly, so you have to inquire about getting a quote. Birdeye also doesn’t let customers leave video reviews, only text reviews.
Birdeye is not very clear on pricing plans. It offers Standard, Professional, and Premium plans, but you need to input your business information to see how much it would cost.
I found I could sign up for a basic plan with Birdeye as a small business for $299 per month, whereas you can sign up for Reviewshake for as little as $31 per month. It seems Birdeye caters mainly to larger businesses. However, Reviewshake has affordable plans suitable for small businesses as well as plans for multinational businesses, agencies and enterprises.
Both Reviewshake and Birdeye offer strong features to allow you to manage reviews. With both platforms, you can see your reviews segmented between positive and negative, so you can see the areas your business really needs to work on.
You also have a two-way SMS inbox that lets you speak to customers directly to resolve issues as they happen.
Reviewshake and Birdeye offer solutions for you to get reviews from your customers. They will send review requests and have drip campaigns to follow up on customers who haven’t left a review yet.
The big difference between Reviewshake and Birdeye is that Reviewshake allows customers to leave video reviews. Having video reviews can feel much more authentic compared to text reviews, as potential customers can get a much better sense of how happy your customers are with your business.
Check out our latest feature: video reviews. You can easily embed them on the landing page, and you can receive video testimonials from your customers. The recorded videos can be used for a variety of purposes: widgets, social media posts, and even ads. They represent a strong new channel for driving up conversions.
Sign up for Reviewshake and you will get going with video reviews in no time, together with the 80+ review platforms that we support, both for generating and managing reviews.
Both Reviewshake and Birdeye offer good reporting features for you to analyze your reviews easily. This means you don’t need to spend hours curating data to analyze and creating reports to gain insight — this is all done for you.
You can also see your reviews side-by-side per location, as well as compare your reviews to your competitors to see where other businesses are falling behind.
Reviewshake and Birdeye reputation management platforms will automatically share your positive reviews to social media so your customers can do your marketing for you.
You can also display your star ratings on Google to advertise your business to potential clients. Plus, you can show your best reviews on your website’s landing page to build the trust your potential customers have in you.
- Easy to use
- Comprehensive reputation-management features
- Monitors, markets, and analyzes customer reviews
- Affordable plans
- Easy-to-follow guides for its features
- Advanced features could be overwhelming for beginners
Easy to use
Advanced features could be overwhelming for beginners
Comprehensive reputation-management features
Monitors, markets, and analyzes customer reviews
Easy-to-follow guides for its features
- Lots of features to market reviews
- Good review analyzing reports
- Cannot generate video reviews
- Expensive plans
Lots of features to market reviews
Cannot generate video reviews
Good review analyzing reports
More features, less price
Plans starting from
Plans starting from
Plan price not provided
Reviewshake vs. Birdeye
View positive and negative feedback to pre-empt negative reviews
Get notifications for new reviews
User accounts for staff and/or client access
Ability to respond to reviews for Google and Facebook
Multiple spaces in one account
100% white label platform to sell to clients
Drip campaigns to remind customers to leave a review
White label dashboard with your own brand and custom domain
Inbox that lets you communicate with customers via two-way SMS
Fully fledged API for programmatic management
Generates reviews from 85+ websites
Add customers from 1,300+ apps via Zapier (and API)
Collect reviews via optimized review generation landing pages
Provide access to simple forms for customer opt-in
Customer timeline to give you an overview of events for each customer
Measure performance throughout the funnel with tracking
Filter customers to re-engage those likely to return
Personalized sender email address and templates
Set per-client email and text message limits
Create default campaigns to scale easily
Automatically share positive reviews to social media
Display your best reviews on your website
Star ratings in Google search results
Enable SEO-friendly rich-snippet to show stars in search results
Add a review generation snippet to your email signature
Advanced reporting across 85+ review sites
Compare side-by-side to competitors
Compare side-by-side per-location reports for large businesses
Track star ratings, review count, invitations and sentiment over time
Analyze reviewer clicks, click-throughs and conversions through the review funnel
Generate custom reports by accessing data via API
Send white label performance reports to clients
Learn about pricing and what's included
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