Reviewshake vs Birdeye

Let’s see how Reviewshake compares to Birdeye.

Birdeye is a huge name in the reputation management space, and for good reasons. It offers a simple solution to get and manage your customer reviews. But how does it stack up against Reviewshake?

Both platforms are pretty much neck-in-neck for managing, analyzing, and marketing reviews. However, the main differences are the prices of services and the kind of reviews they can generate. Birdeye doesn’t provide pricing information openly, so you have to inquire about getting a quote. Birdeye also doesn’t let customers leave video reviews, only text reviews.

Pricing

Birdeye is not very clear on pricing plans. It offers Standard, Professional, and Premium plans, but you need to input your business information to see how much it would cost.

I found I could sign up for a basic plan with Birdeye as a small business for $299 per month, whereas you can sign up for Reviewshake for as little as $31 per month. It seems Birdeye caters mainly to larger businesses. However, Reviewshake has affordable plans suitable for small businesses as well as plans for multinational businesses, agencies and enterprises.

Manage Reviews

Both Reviewshake and Birdeye offer strong features to allow you to manage reviews. With both platforms, you can see your reviews segmented between positive and negative, so you can see the areas your business really needs to work on.

You also have a two-way SMS inbox that lets you speak to customers directly to resolve issues as they happen.

Generate Reviews

Reviewshake and Birdeye offer solutions for you to get reviews from your customers. They will send review requests and have drip campaigns to follow up on customers who haven’t left a review yet.

The big difference between Reviewshake and Birdeye is that Reviewshake allows customers to leave video reviews. Having video reviews can feel much more authentic compared to text reviews, as potential customers can get a much better sense of how happy your customers are with your business.

Video Reviews

Check out our latest feature: video reviews. You can easily embed them on the landing page, and you can receive video testimonials from your customers. The recorded videos can be used for a variety of purposes: widgets, social media posts, and even ads. They represent a strong new channel for driving up conversions.



Sign up for Reviewshake and you will get going with video reviews in no time, together with the 80+ review platforms that we support, both for generating and managing reviews.

Analyze Reviews

Both Reviewshake and Birdeye offer good reporting features for you to analyze your reviews easily. This means you don’t need to spend hours curating data to analyze and creating reports to gain insight — this is all done for you.

You can also see your reviews side-by-side per location, as well as compare your reviews to your competitors to see where other businesses are falling behind.

Market Reviews

Reviewshake and Birdeye reputation management platforms will automatically share your positive reviews to social media so your customers can do your marketing for you.

You can also display your star ratings on Google to advertise your business to potential clients. Plus, you can show your best reviews on your website’s landing page to build the trust your potential customers have in you.