Reviewshake vs Podium

Learn how Reviewshake compares to Podium, and make the switch today.

“We started using Reviewshake around 3 years ago to replace our old provider, Grade US. We wanted a solution that was more cost-effective with all the same features. Reviewshake gave us this and more.”

Eric DFounder & CEO, Small Business

Reviewed on


SamsungPWCKeystoneCrown & CaliberLocalClarity

Reviewshake vs Podium

Let’s see how Reviewshake compares to Podium.

Podium is a review generation and management platform that requests reviews from your customers through SMS. Both platforms offer strong features. However, from my testing, they have different focuses. Podium focuses on customer communication, whereas Reviewshake is focused on being a comprehensive reputation management platform.

Podium is ideal for local businesses with 1 to 15 locations. However, Reviewshake has a cater-to-all approach with different plans to suit any size business or agency.


First, let’s look at pricing plans for Reviewshake and Podium. The pricing structure for each platform is quite different since they offer different features that target different users. Podium targets local businesses, and its plans start from $249 per month.

Reviewshake targets a range of businesses. It offers plans suitable for small businesses, enterprises, and agencies. Plans with Reviewshake start from as little as $31 per month.


Podium is a comprehensive CRM that focuses on growth, communication, and payments.

In terms of growth, Podium offers a simple review generation through SMS. It sends customers a text to request a review. It also offers website chat and a payment solution to make the customer experience seamless.

Podium also offers an inbox to ease communication with clients where you can manage your customer messages all in one place. It also offers video chat so you can communicate with your customers face-to-face.

Podium messenger

Podium also offers a solution to easily collect payments from customers. You can text your customer when you’re ready to collect their payment and send them their receipt once paid.


Reviewshake focuses more on review management. So if you’re looking for a platform that automatically manages, generates, analyzes, and markets reviews all in one place, Reviewshake is the perfect platform for you.

Manage Reviews

Reviewshake manages reviews from 85+ websites. Plus, its white-label feature allows you to resell its software to your clients.

It also segments your positive and negative reviews so you can pinpoint the area you need to improve on. With Reviewshake, you can also reply to reviews on Google and Facebook directly from the platform, so it’s easy to manage your reviews in one space.

Like Podium, Reviewshake also has a two-way SMS inbox that lets you easily communicate directly with customers.

Generate Reviews

Reviewshake offers a simple solution to generate text and video reviews. It automatically reminds customers who haven’t left a review yet, so you don’t need to manually text your customers to remind them.

Analyze Reviews

Reviewshake’s analytical features are a step above the rest. Reviewshake creates reports that look at your business locations or competitors side-by-side. This way, you can easily view where you’re lacking in certain locations or compare to your competitors so you can focus your energy where you really need to.

Reviewshake analytics overview

Market Reviews

With Reviewshake, you can share your best reviews automatically to your social media to help you gain new leads. Plus, you can showcase your reviews on your website landing page to immediately build trust with your customers.

Podium doesn’t offer the same level of marketing features. While it does offer text marketing campaigns, you cannot market to new leads through social media without manually sharing your reviews.

Final thoughts

In terms of review generation and management, Reviewshake surpasses Podium in a few ways. It allows you to generate text and video reviews and you can easily manage your reviews by viewing positive and negative reviews separately. Reviewshake also markets your reviews automatically and creates detailed reports.

Reviewshake reduces your workload by managing your reviews for you.

Reviewshake logo


  • In-depth tutorials to help you understand features
  • Can generate text and video reviews
  • Monitors, markets, and analyzes customer
  • Affordable plans


  • A lot of tools that require learning for beginners in reputation management



In-depth tutorials to help you understand features

A lot of tools that require learning for beginners in reputation management

Can generate text and video reviews

Monitors, markets, and analyzes customer

Affordable plans

Try Reviewshake for free
Podium's logo


  • Comprehensive CRM platform
  • Easy to communicate with customers


  • Few marketing and analytical tools
  • Expensive plans



Comprehensive CRM platform

Few marketing and analytical tools

Easy to communicate with customers

Expensive plans

More features, less price

Reviewshake logo

Plans starting from


Podium's logo

Plans starting from


Try Reviewshake for free

Reviewshake vs. Podium

Reviewshake logo
Podium's logo

Manage reviews

Segment positive and negative feedback to pre-empt negative reviews


Multiple spaces in one account

Drip campaigns to automatically remind customers who haven't left a review


User accounts for staff access

Ability to respond to reviews for Google and Facebook

100% white label platform to sell to clients

White label dashboard with your own brand and custom domain

Inbox to let you communicate with customers via two-way SMS

Customisable widgets


Fully fledged API for programmatic management

Get notifications for new reviews

Customer complaint tracking


Generate reviews

Video reviews


Written reviews

Generates reviews from 85+ websites


Filter customers to re-engage those likely to return


Personalized sender email address and templates

Provide access to simple forms for customer opt-in

Customer timeline to give you an overview of events for each customer


Measure performance throughout the funnel with tracking


Create default campaigns to scale easily

Market reviews

Show star ratings in Google search results

Show off your latest reviews to your website


Add a review generation snippet to your email signature

Automatically share positive reviews to social media


Enable SEO-friendly rich-snippet to show stars in search results

Analyze reviews

Advanced reporting across 85+ review sites


Compare side-by-side to competitors


Create aggregate and per-location reports for large businesses


Track star ratings, review count, invitations and sentiment over time


Send scheduled white label performance reports to clients


Analyze reviewer clicks, click-throughs and conversions through the review funnel


Performance metrics


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