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Feefo

Feefo is a UK-based customer review system targeting Enterprise business, with current customers including Allianz, Moss, Expedia and more. As a Google partner, reviews generated in Feefo count as Google Seller Ratings and show up in search results and reduce Adwords spend. The company works with a variety of industries including services, automotive, property, travel and more.

Feefo offers a suite of tools, from reviews to Net Promoter Score and an Insights solution to help you gain insight from your customer feedback.

Features

feefo

Review types

Company reviews

Included

Product reviews

Included

Verified reviews

Included

Non-verified reviews

Not included

Asking for reviews

Customized invites

Included

Email invites

Included

SMS invites

Not included

Facebook Messenger invites

Not included

Widget invites

Not included

Marketing

Widgets

Included

Google Seller Ratings

Included

Google Rich Snippets

Included

Google Shopping

Included

Import existing reviews

Included

Social sharing

Included

Analytics

Conversion rates

Included

A/B testing

Not included

Review insights

Included

Competitors

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Trusted Shops

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trustpilot

Trustpilot

Trustpilot is a Danish company that was founded in 2007 and primarily serves the European and North American markets. With over 500 employees, they are one of the biggest and most established consumer-facing review sites in the world...

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reviews_co_uk

Reviews.co.uk

Reviews.co.uk is a British company founded in 2010, offering a technologically advanced reviews platform. As other review platforms, the company has a consumer-facing side as well as a business offering...

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Final words

Feefo offers a technologically strong review solution, which is a strong choice for UK-based businesses. The fact that their pricing is not shared publically indicates that they're geared towards large enterprises and less so towards SMEs. Their solution integates with many third-party tools such as Magento, Shopify and WooCommerce.

Manage your Feefo reviews with Reviewshake

We put this comparison together to help you as a business owner navigate the world of review platforms. There are so many different platforms to choose from, and this competition means that the power is in your hands.

As with most things, the devil is in the details when it comes to review sites, and we'd be happy to offer our impartial opinion if you think we could help. Just get in touch!

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