sitejabber

Sitejabber

sitejabber.com

vs.

yelp

Yelp

yelp.com

Background

Founded Year Founded

2008

Employees Employees

10

Geography Geography

United States

Headquarters Headquarters

California, United States

Geography Open platform Info

Headquarters Closed platform Info

Geography Google Seller Ratings

Headquarters Industry focus

B2B / B2C

Sitejabber was founded in 2008 in San Mateo, California and describes itself as "the Yelp for websites and online businesses", and they primarily target the North American market. They are a consumer-facing review website, meaning that they help companies build trust with their consumers. Their service helps you by asking your customers to review you and verifying that the review comes from a real customer.

As part of the Sitejabber tools available, they stand out by offering unlimited review collection while most review platforms limit this based on their pricing packages. The service also states that you as a company own the reviews generated on their platform, and as other platforms of their kind, they take a strong stance against fake and fraudulent reviews.

Founded Year Founded

2004

Employees Employees

10,000

Geography Geography

North America

Headquarters Headquarters

California, United States

Geography Open platform Info

Headquarters Closed platform Info

Geography Google Seller Ratings

Headquarters Industry focus

B2C

Feature comparison

sitejabber

Visit Sitejabber

yelp

Visit Yelp

🏬 Review types
Company reviews
Product reviews
Verified reviews
Non-verified reviews
🙇 Asking for reviews
Customized invites
Email invites
SMS invites
Facebook Messenger invites
Widget invites
💬 Marketing
Widgets
Google Seller Ratings
Google Rich Snippets
Google Shopping
Import existing reviews
Social sharing
📊 Analytics
Conversion rates
A/B testing
Review insights

Pricing comparison

sitejabber

Sitejabber contracts are monthly.

Free
Premium $99 / month
Enterprise from $300 / month

Sitejabber pricing

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yelp

Yelp contracts are advertising based.

Yelp pricing

Do you have Yelp pricing information? Help us make this data available!

Final words

Sitejabber has a powerful combination of tools that help businesses with their online reviews. With a reasonably priced offering, they are a good option for companies looking for a flexible solution that doesn't get too pricey as they grow (along with a monthly contract!). With that said, their stated 48-hour resolution window for their Enterprise plan does raise questions about their response time for their lower tiers. All in all, Sitejabber does offer a very competitive solution to help companies build trust with reviews.

We put this comparison together to help you as a business owner navigate the world of review platforms. There are so many different platforms to choose from, and this competition means that the power is in your hands.

As with most things, the devil is in the details when it comes to review sites, and we'd be happy to offer our impartial opinion if you think we could help. Just get in touch!

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