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Feefo vs Yelp

feefo

Feefo is a UK-based customer review system targeting Enterprise business, with current customers including Allianz, Moss, Expedia and more. As a Google partner, reviews generated in Feefo count as Google Seller Ratings and show up in search results and reduce Adwords spend. The company works with a variety of industries including services, automotive, property, travel and more.

Feefo offers a suite of tools, from reviews to Net Promoter Score and an Insights solution to help you gain insight from your customer feedback.

feefo

feefo yelp

Background

Year Founded

2007 2004

Employees

138 10,000

Geography

United Kingdom North America

Headquarters

Hampshire, United Kingdom California, United States

Open platform

False True

Closed platform

True False

Google Seller Ratings

True False

Industry focus

B2B B2C

Review types

Company reviews

Included Included

Product reviews

Included Not included

Verified reviews

Included Not included

Non-verified reviews

Not included Included

Asking for reviews

Customized invites

Included Not included

Email invites

Included Not included

SMS invites

Not included Not included

Facebook Messenger invites

Not included Not included

Widget invites

Not included Not included

Marketing

Widgets

Included Included

Google Seller Ratings

Included Not included

Google Rich Snippets

Included Included

Google Shopping

Included Not included

Import existing reviews

Included Not included

Social sharing

Included Included

Analytics

Conversion rates

Included Not included

A/B testing

Not included Not included

Review insights

Included Not included

Final words

Feefo offers a technologically strong review solution, which is a strong choice for UK-based businesses. The fact that their pricing is not shared publically indicates that they're geared towards large enterprises and less so towards SMEs. Their solution integates with many third-party tools such as Magento, Shopify and WooCommerce.

Manage your Feefo and Yelp reviews with Reviewshake

We put this comparison together to help you as a business owner navigate the world of review platforms. There are so many different platforms to choose from, and this competition means that the power is in your hands.

As with most things, the devil is in the details when it comes to review sites, and we'd be happy to offer our impartial opinion if you think we could help. Just get in touch!

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