sitejabber

Sitejabber

sitejabber.com

vs.

yotpo

Yotpo

yotpo.com

Background

FoundedYear Founded

2008

EmployeesEmployees

10

GeographyGeography

United States

HeadquartersHeadquarters

California, United States

Sitejabber was founded in 2008 in San Mateo, California and describes itself as "the Yelp for websites and online businesses", and they primarily target the North American market. They are a consumer-facing review website, meaning that they help companies build trust with their consumers. Their service helps you by asking your customers to review you and verifying that the review comes from a real customer.

As part of the Sitejabber tools available, they stand out by offering unlimited review collection while most review platforms limit this based on their pricing packages. The service also states that you as a company own the reviews generated on their platform, and as other platforms of their kind, they take a strong stance against fake and fraudulent reviews.

FoundedYear Founded

2011

EmployeesEmployees

300

GeographyGeography

Global

HeadquartersHeadquarters

New York, US

Yotpo is a user-generated content (UGC) marketing platform for online businesses. Their service helps you generate reviews, ratings, questions & answers and other user-generated content with a focus on e-commerce. The breadth of their offering means that they tick a lot of boxes when it comes to review solutions, and they stand out from the competition with their advanced technology.

As an example, their in-mail review technology means that consumers don't need to leave their email to write a review, which increases conversions. They also give retailers more control in moderating their own reviews. According to our sources, they work with over 110,000 e-commerce business at the time of writing.

Feature comparison

sitejabber

Visit Sitejabber

yotpo

Visit Yotpo

🏬 Review types
Company reviews
Product reviews
Verified reviews
Non-verified reviews
🙇 Invitations
Customized invites
Email invites
SMS invites
Facebook Messenger invites
Widget invites
💬 Marketing
Widgets
Google Seller Ratings
Google Rich Snippets
Google Shopping
Import existing reviews
Social sharing
📊 Analytics
Conversion rates
A/B testing
Review insights

Pricing comparison

sitejabber

Sitejabber contracts are monthly.

Free
Premium $99 / month
Enterprise from $300 / month

Sitejabber pricing

yotpo

Yotpo contracts are .

Free
Powerhouse ?
Visual marketing ?
Enterprise ?

Yotpo pricing

Final words

Sitejabber has a powerful combination of tools that help businesses with their online reviews. With a reasonably priced offering, they are a good option for companies looking for a flexible solution that doesn't get too pricey as they grow (along with a monthly contract!). With that said, their stated 48-hour resolution window for their Enterprise plan does raise questions about their response time for their lower tiers. All in all, Sitejabber does offer a very competitive solution to help companies build trust with reviews.

Yotpo stands out with their high-tech platform as well as accessible prices compared to the competition. The fact that they help generate content on your own site provides the benefit of building your own domain authority and SEO benefits. Their service should definitely be considered as a contender when looking for a review platform.

We put this comparison together to help you as a business owner navigate the world of review platforms. There are so many different platforms to choose from, and this competition means that the power is in your hands.

As with most things, the devil is in the details when it comes to review sites, and we'd be happy to offer our impartial opinion if you think we could help. Just get in touch!

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