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Sitejabber vs Reviews.co.uk

sitejabber

Sitejabber was founded in 2008 in San Mateo, California and describes itself as "the Yelp for websites and online businesses", and they primarily target the North American market. They are a consumer-facing review website, meaning that they help companies build trust with their consumers. Their service helps you by asking your customers to review you and verifying that the review comes from a real customer.

As part of the Sitejabber tools available, they stand out by offering unlimited review collection while most review platforms limit this based on their pricing packages. The service also states that you as a company own the reviews generated on their platform, and as other platforms of their kind, they take a strong stance against fake and fraudulent reviews.

sitejabber

Reviews.co.uk is a British company founded in 2010, offering a technologically advanced reviews platform. As other review platforms, the company has a consumer-facing side as well as a business offering. With that said, they do state that they do not accept responsibility for "the accuracy or completeness of contributions" made by reviewers, and the company "does not read through or edit contribution added", unlike other review platforms.

Their platform stands out by being beautifully designed, making it a joy to use. Being a small company, they seem to take a more personal approach to their clients, who range from small companies to public companies. They offer competitive and transparent pricing, with a 30-day notice period for termination of contract. Also, their license agreement with Google provides their customers additional exposure to Google Seller Ratings.

sitejabber reviews_co_uk

Background

Year Founded

2008 2010

Employees

30 12

Geography

United States United Kingdom

Headquarters

California, United States London, United Kingdom

Open platform

True True

Closed platform

True True

Google Seller Ratings

True True

Industry focus

B2B / B2C B2B

Review types

Company reviews

Included Included

Product reviews

Included Included

Verified reviews

Included Included

Non-verified reviews

Included Included

Asking for reviews

Customized invites

Included Included

Email invites

Included Included

SMS invites

Not included Included

Facebook Messenger invites

Not included Not included

Widget invites

Not included Not included

Marketing

Widgets

Included Included

Google Seller Ratings

Included Included

Google Rich Snippets

Not included Included

Google Shopping

Not included Included

Import existing reviews

Included Included

Social sharing

Included Included

Analytics

Conversion rates

Included Included

A/B testing

Not included Included

Review insights

Not included Not included

Final words

Sitejabber has a powerful combination of tools that help businesses with their online reviews. With a reasonably priced offering, they are a good option for companies looking for a flexible solution that doesn't get too pricey as they grow (along with a monthly contract!). With that said, their stated 48-hour resolution window for their Enterprise plan does raise questions about their response time for their lower tiers. All in all, Sitejabber does offer a very competitive solution to help companies build trust with reviews.

All in all, Reviews.co.uk provides a broad suite of tools that helps companies large and small with their online reviews. Though they have a strong business offering, they also seem to prioritize their consumer-facing services, which include a mobile app which is touted as "The World's First Socially Responsible Review App". The company's consumer efforts seem to be restricted to the United Kingdom, though businesses all over the world can benefit from the business offerings.

Manage your Sitejabber and Reviews.co.uk reviews with Reviewshake

We put this comparison together to help you as a business owner navigate the world of review platforms. There are so many different platforms to choose from, and this competition means that the power is in your hands.

As with most things, the devil is in the details when it comes to review sites, and we'd be happy to offer our impartial opinion if you think we could help. Just get in touch!

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