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eKomi vs Yelp

ekomi

Ekomi is a Berlin-based company that offers a review solution for both company and product reviews. They work with large enterprise clients such as Allianz, Axa, DHL and more. They provide a strong suite of tools to collect, display and leverage reviews across Google search results and advertising. As some other review platforms, they host your reviews and you loose your reviews should you stop using their service, which is worth baring in mind.

Ekomi counts on Goldman Sachs Private Capital Group as a shareholder, and integrate with many third-party tools such as Shopify, Magento, Volusion and more to make setup as easy as possible. They have an emphasis on helping companies resolve and dispute negative reviews through a private customer dialogue, helping you address and improve customer satisfaction. Technologically they offer similar similar to many other review platforms, and likely set themselves apart based on their human touch and enterprise support.

ekomi

ekomi yelp

Background

Year Founded

2008 2004

Employees

270 10,000

Geography

Europe, United States North America

Headquarters

Berlin, Germany California, United States

Open platform

False True

Closed platform

True False

Google Seller Ratings

True False

Industry focus

B2B B2C

Review types

Company reviews

Included Included

Product reviews

Included Not included

Verified reviews

Included Not included

Non-verified reviews

Not included Included

Asking for reviews

Customized invites

Included Not included

Email invites

Included Not included

SMS invites

Not included Not included

Facebook Messenger invites

Not included Not included

Widget invites

Not included Not included

Marketing

Widgets

Included Included

Google Seller Ratings

Included Not included

Google Rich Snippets

Included Included

Google Shopping

Included Not included

Import existing reviews

Not included Not included

Social sharing

Not included Included

Analytics

Conversion rates

Included Not included

A/B testing

Not included Not included

Review insights

Not included Not included

Final words

Ekomi is a less-known review platform which provides similar functionality to other review sites. Their service will help you get your reviews into Google search results as well as Adwords, which will help reduce your overall ad spend. Being a Google partner their reviews will show up as Google Seller Ratings, which is a great benefit.

Manage your eKomi and Yelp reviews with Reviewshake

We put this comparison together to help you as a business owner navigate the world of review platforms. There are so many different platforms to choose from, and this competition means that the power is in your hands.

As with most things, the devil is in the details when it comes to review sites, and we'd be happy to offer our impartial opinion if you think we could help. Just get in touch!

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