Our customers get

Actionable Insights

Go beyond just your average star rating, and dig deeper into what your customers are saying at scale.

Happier Customers

You are what you measure, so start using your reviews to dig into what's driving customer satisfaction for your business.

More Sales

Drive sales by turning customer feedback into insights, and figuring out what's working, what's not, and where.

How it works

1.Ask

Send email and SMS invitations to your customers and segment for positive and negative sentiment with funnel optimized landing pages.

2.Manage

One home for all your reviews - get notified for new reviews, discuss with your team and respond from one place

3.Analyze

See what potential customers see - your performance over time and compared with your competitors. You are what you measure.

4.Market

Drive sales and trust by showing your latest and greatest reviews on your website, social media and search engine results.

5.Grow

The cycle is complete - get more reviews, be found online and attract new customers, and grow your business.

Who is the Enterprise plan for?: The Enterprise plan is perfect for companies with a large amount of reviews - typically this is greater than 50,000 reviews. At this scale, the scale of insights available in the reviews makes the usage of machine learning methodologies a good fit.
How does this work?: We all know that reviews contain a vast amount of information, yet most companies analyze just the average star rating of those reviews. The Enterprise package goes a step further to analyze the actual contents of a review, to help understand how a business is performing across different business areas based on natural language processing and machine learning.
What industries does this work for?: Our machine learning models are all trained in-house for each specific use case, and we do not use generic off the shelf models. As such, we can fit most use cases.
What languages do you support?: We currently support these 20 languages: Arabic, Chinese (Simplified and Traditional), Czech, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese (Brazilian and Continental), Romanian, Russian, Spanish, Swedish, Turkish and Vietnamese.
How much does this cost?: While it's difficult to provide an estimate without understanding your use case, our Enterprise pricing starts at $899/month. Get in touch with us to get a specific quote for your needs.