email

Email channel

Generate more reviews by sending your invitations based on customer preference.

Send review invitations with confidence

Leverage the same enterprise-grade email delivery used by Uber, Spotify and Airbnb, to ensure that your review invitations reach the inbox. Stop using a shared email and avoid the spam folder.

White label

Your emails are sent and signed by your company address, with your own HTML/CSS templates.

Dedicated IP optional

Control your sending reputation and delivery with a dedicated IP address ($50/month).

Email review invitations

Analytics data

IP address/location

The customer IP address and geo-location.

User agent

Customer data including time zone, browser, desktop or mobile and more.

Open times

Open times are used to optimize future review invitations to a given demographic.

Send/delivery times

Combined with open times to optimize future review invitations to a given demographic.

Click-through rate (CTR)

The percentage of delivered email review invitations that receive a click.

Review conversion

The percentage of delivered email review invitations that receive a review.

Conversion optimizations

Powering experimentation across our channels.

A/B testing

Experiment with subject lines and copy and double down on what works.

Personalizations

Include personal customer information in your invitations, and see your conversions soar.

Reminders

It's a known fact that follow-ups increase the probability of desired behaviour, so let's apply this to your review invitations.

Timing

The timing of a review invitation is crucial to getting it opened, clicked and reviewed. Leverage our machine learning algorithms to improve your conversions.

Start managing your reviews today

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